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Lost Packages and Stuck Shipments

  • In the case of a lost package, the customer is responsible for filing a lost package claim with the USPS. We provide tracking for every order.
  • Unnaturals Labs is not responsible for packages sent to the wrong address.
  • Unnaturals Labs is not responsible for packages once they are in the hands of USPS.

Returns and Exchanges (United States)

  • We do not accept returns on packages 30 days after purchase.
  • Items must be UNOPENED to be returned. We do not accept returns on opened supplements.
  • Giveaway or promotional items are not eligible for returns.

Returns and Exchanges (International)

  • International sales are final and not returnable.
  • We are not responsible for any seized packages or delays in transit
  • Taxes and import fees vary by country.